made flexible & affordable
    Innovative & Affordable
    Simple & Easy
    Delivering Efficient Approach
    Performance execution made simple
    Time Tracking
  • Support Mangtaa allows its customers
    with a multichannel communication
    option so that they can reach out
    to you whenever they want,
    however they want,
    and create a ticket from any channel.
Support Management
An Easy to Organize Platform

Support Mangtaa allows its customers to create tickets themselves via the self-service portal. Allows the admin to distinctly acknowledge the tickets based on the priority and categories.

An Effective Automated Solution

Support Mangtaa allows the agent top go with a simple click and affix the corresponding knowledge base URL response to the solution to the queries as it automatically searches for solutions and workarounds related to a ticket.

Makes Managing Customer and Knowledge a Simplified Task

Support Mangtaa allows the agent to have a hassle free handling of customer with the utility to time tracking of customer handling. It also allows timely generation of reports and time sheets.

Time Tracking

Support Mangtaa tracks every single second spent by the agent on the platform including ticket duration (open to close) and time spent on customer handling.

About Us

Make Your Support Service Efficient

  • Support Mangtaa allows you to manage your support services more professionally, treating each and every incoming request as a unique, traceable ticket.
  • Collate Support requests sent in via email, through the web or over the phone into a feature rich Support Mangtaa solution that both empowers your Support agents and reassures your end-users of quick, efficient and quality Support.
  • Support Mangtaa is an online application for the proper handling of ticket submission through email, or direct login from your customers. It stores all messages in a single queue, displays the entire processing history of each request, ensures correct handling of queries by a team of several persons at one time, provides customers with information about the current status of their requests, and allows you to control the whole process.
  • Support Mangtaa is a centralized customer support system for your company.
"I am very impressed by the quality of the team working on our project. Not only is the code top quality which many development houses can write but the team displays a real understanding of our issues and comes to the table with suggestions and ideas that are very impressive."
Raxit Shah, LeadBoiler, Inc.
"I am very pleased with your Project Management capability. Your team has excellent communication skills and a fast response and turnaround time. Highest work quality. I can say that Support Mangtaa has a honest and decent group of people with the highest work ethic I have seen for development team."
Krishna Patel, Spiceone Food Products Pvt Ltd
"Support Magtaa has completed some successful projects for us of the last 6 months. To outsource project to overseas companies has been a big step for. With a trustworthy partner like Support Mangtaa where milestones are met and quality work is delivered we can recommend to go down that road."
Kamlesh Patel, West Coast Pharmaceutical Ltd.

Grow your business with Support Mangtaa

Try the Support Mangtaa today,absolutely free.